Careers at Fine & Country

Fine & Country is a global real estate brand, specializing in providing a premium service through exceptional marketing and professionalism in the upper quartile of the market. Fine & Country International W.A markets and sells hundreds of Nigeria’s most remarkable homes annually and provides real estate advisory services to blue chip companies, corporate organizations and institutional clients since joining the global network in 2008. Whether you are looking for a modern luxury home or a “smart” home with the latest in modern conveniences, or you prefer an eco-friendly home, we can help you find it all.

We are recruiting to fill the position of:

SENIOR SALES NEGOTIATOR & CLIENT SERVICES

KEY FUNCTIONS & RESPONSIBILITIES
Ability to close sale deals by coordinating requirements; developing and negotiating contracts; integrating contract requirements with business operations.
Develop and implement a marketing strategy on sales delivery on Fine and Country Golden Mandates
Introduce new mandates within our target areas.
Source and develop business relationships with cooperatives, Developers, etc with expected sales targets.
Identify trendsetter ideas by researching industry and related events, publications, and announcements; tracking individual contributors and their accomplishments.
Drive team to achieving high performance.
Locate or propose potential business deals by contacting potential partners; discovering and exploring opportunities.
Screen potential business deals by analysing market strategies, deal requirements, potential, and financials; evaluating options; resolving internal priorities.
Ability to close sale deals by coordinating requirements; developing and negotiating contracts; integrating contract requirements with business operations.
Develop negotiating strategies and positions by studying integration of new venture with company strategies and operations; examining risks and potentials; estimating Fine and Country needs and goals.
Protects Fine and Country’s value by keeping information confidential
Manage existing clients(Vendors and Buyers)
Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
Ensure monthly submission of vendor reports monthly.
Ensure status reports every month to buyers is submitted promptly.
Coordinate documentation processes.
Advise & contribute on all marketing materials on Abuja projects.
Knowledge of the Real Estate Market.
Ensure workflow process within team is adhered to.
Responsible for training other FC surveyors or valuers
Any other duty as assigned by supervisor

JOB SCOPE AND ACCOUNTABILITIES:
Revenue Generation and Investment Opportunities
Development of area market – market segmentation, prospecting, marketing
Reporting – Weekly activities reporting to Management
Prompt Response to enquiries – e-mails, letters, etc
Annual Target
Direct marketing
E-marketing
Competencies and Skills:
Good Presentation skills (PowerPoint, branding)
Closing Skills.
Motivation for sales.
Good Communication skills (written, spoken, appearance)
Prospecting skills and sales planning.
Analytical Competence
Negotiating skills.
High standards of ethics, integrity
Excellent selling skills and the art of closing a sale.
Excellent customer relationship etiquette
Excellent time management skills

JOB DIMENSIONS:
CRM – Customer Relations Management
Coordinate branch activities – Lagos/Abuja
Private Client Business – efficient management of relationships & lead generation
E-marketing
PR and marketing communication
All other tasks as assigned by the Line.
Key Interfaces:
Private Clients, Corporate Clients, and General Clients
Marketing consultants
Finance
Legal
Media/ PR Consultants – Press, Newspaper, Adverts, Public relations
Branches

Key Performance Goals/Targets:
Introduction of new projects
Complaint free CRM
Low level of client exit
Turnaround time for project transactions
Management of customer database update daily
Market intelligence – competition products, operations,
E-marketing (updating information on website, placement of sales materials)
Operations – Receipt/Response to mails, emails, etc

QUALIFICATIONS
Minimum of 5-6 years experience, 4 of which must have been spent as a Sales Negotiator & Client Service in a Real Estate Industry.

LEASING CONSULTANT (COMMERCIAL AND RETAIL)

MAIN JOB TASKS AND RESPONSIBILITIES
Generate and qualify leads
Source and develop client referrals
Prepare action plans and strategies to acquire retail & commercial development
Acquisition of retail and commercial properties for retained clients in key target towns/regions throughout the Nigeria
Disposal(leasing/sales) of retail and commercial properties for existing client base throughout the Nigeria
Assist in the generation of new retail and commercial instructions and expand client base through existing contacts and networking
Generate new retail and commercial agency instructions through existing client base and via liaising with other industry partners
Maintain and develop a computerised client and property database
Liaise and attend meetings with other company functions necessary to perform duties and aid business and organisational development
Develop and maintain promotional materials
Plan and conduct direct marketing activities
Maintain retail/commercial sales/lease activity records and prepare reports
Respond to inquiries and concerns by phone, electronically or in person
Ensure customer service satisfaction and good client relationships
Follow up on all retail/commercial lease/sales activity
Perform quality checks on product and service delivery
Carry out market research and surveys
Participate in sales events
Monitor competitors, market conditions and product development
Visit potential customers for new business
Provide customers with quotations
Negotiate the terms of an agreement and close lease/sales transactions
Represent your organisation at trade events and demonstrations
Identify new markets and business opportunities
Review your unit performance periodically and recommend changes where necessary

QUALIFICATIONS
Minimum of 4-5 years experience in two of which must have been on Commercial & Retail Sales in the Real Estate Industry.

RESEARCH ANALYST

MAIN JOB TASKS AND RESPONSIBILITIES
Collect and analyze data on customer demographics, preferences, needs, and buying habits to identify potential markets and factors affecting product demand.
Prepare reports of findings, illustrating data graphically and translating complex findings into written text.
Measure and assess customer and employee satisfaction.
Forecast and track marketing and sales trends, analyzing collected data.
Seek and provide information to help companies determine their position in the marketplace.
Measure the effectiveness of marketing, advertising, and communications programs and strategies.
Conduct research on consumer opinions and marketing strategies, collaborating with marketing professionals, statisticians, pollsters, and other professionals.
Attend staff conferences to provide management with information and proposals concerning the promotion, distribution, design, and pricing of company products or services.
Gather data on competitors and analyze their prices, sales, and method of marketing and distribution.
Monitor industry statistics and follow trends in trade literature.
Devise and evaluate methods and procedures for collecting data (such as surveys, opinion polls, or questionnaires), or arrange to obtain existing data.
Develop and implement procedures for identifying advertising needs.
Direct trained survey interviewers.

JOB SCOPE AND ACCOUNTABILITIES:
Interacting With Computers – Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
Communicating with Supervisors, Peers, or Subordinates – Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
Documenting/Recording Information – Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
Updating and Using Relevant Knowledge – Keeping up-to-date technically and applying new knowledge to your job.
Establishing and Maintaining Interpersonal Relationships – Developing constructive and cooperative working relationships with others, and maintaining them over time.
Getting Information – Observing, receiving, and otherwise obtaining information from all relevant sources.
Processing Information – Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
Communicating with Persons Outside Organization – Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources.
This information can be exchanged in person, in writing, or by telephone or e-mail.
Making Decisions and Solving Problems – Analyzing information and evaluating results to choose the best solution and solve problems.
Developing Objectives and Strategies – Establishing long-range objectives and specifying the strategies and actions to achieve them.
Analyzing Data or Information – Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.
Interpreting the Meaning of Information for Others – Translating or explaining what information means and how it can be used.
Identifying Objects, Actions, and Events – Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
Estimating the Quantifiable Characteristics of Products, Events, or Information – Estimating sizes, distances, and quantities; or determining time, costs, resources, or materials needed to perform a work activity.
Organizing, Planning, and Prioritizing Work – Developing specific goals and plans to prioritize, organize, and accomplish your work.
Selling or Influencing Others – Convincing others to buy merchandise/goods or to otherwise change their minds or actions.

COMPETENCIES AND SKILLS:
Reading Comprehension – Understanding written sentences and paragraphs in work related documents.
Time Management – Managing one’s own time and the time of others.
Writing – Communicating effectively in writing as appropriate for the needs of the audience.
Active Listening – Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Active Learning – Understanding the implications of new information for both current and future problem-solving and decision-making.
Critical Thinking – Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Speaking – Talking to others to convey information effectively.
Judgment and Decision Making – Considering the relative costs and benefits of potential actions to choose the most appropriate one.
Negotiation – Bringing others together and trying to reconcile differences.
Social Perceptiveness – Being aware of others’ reactions and understanding why they react as they do.
Persuasion – Persuading others to change their minds or behavior.
Complex Problem Solving – Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
Learning Strategies – Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.

JOB SCOPE:
Ability to work on instructions and with minimum supervision
Excellent interpersonal skills
Strong ethics with immaculate integrity.
Ability to work under pressure
Ability to multi task

Key Interfaces:
All unit heads
Staff members
Temporary staff
Auxiliary staff
Suppliers, vendors and service providers
Key Performance Goals/Targets:

Efficient & timely collation of research activities.
Well organised vendor records keeping.
Efficient and prompt response to staff enquiries.
Efficient and prompt communication Company wide.
Cost effective purchases

QUALIFICATIONS
Minimum of 3-4 years experience, out of which 2 must have been spent in a Real Estate Industry.

SALES & LEASING CONSULTANTS (RESIDENTIAL)

MAIN JOB TASKS AND RESPONSIBILITIES
Introduce new projects within our target areas
Introduce strategic alliances between Fine and Country and other companies
Liaise with existing clients(Vendors and Buyers)
Attend to enquiries from clients interested in buying or renting property as well as clients who would like to rent or sell their properties.
View properties owned by clients for sale or lease. Visit potential customers for new business
Schedule meetings with clients
Follow up with clients who want to buy or lease properties via email.
Forward proposals to clients on various projects.
Sign Exclusive mandates with vendors
Ensure all transaction memos are filed accurately
Advise & contribute on all marketing materials on projects.
Market analysis on properties in Ikoyi, VI, Lekki and any other location assigned.
Develop and implement a marketing strategy to sell/lease properties in FC mandates.
Develop in depth knowledge about the available properties on the market.
Closing sales and leases on properties
Negotiate the terms of an agreement and close sales
Sending out Offer Letters to clients (email and hard copy) in liaison with LBD.
Review your own sales performance
All other tasks as assigned by the Line.

JOB SCOPE AND ACCOUNTABILITIES:
Funds Mobilisaton (Closing sales increasing clientele) and Investment Opportunities
Development of area market – market segmentation, prospecting, marketing
Reporting – Weekly activities reporting to Management
Prompt Response to enquiries – e-mails, letters, etc
Annual Target
Direct marketing
E-marketing
Competencies and Skills:

Good Presentation skills (PowerPoint, branding)
Good Communication skills (written, spoken, appearance)
Good understanding of marketing and customer service delivery
Analytical Competence
Tenacity
High standards of ethics, integrity
Excellent selling skills and the art of closing a sale.
Excellent customer relationship etiquettes
Excellent time management skills

JOB DIMENSIONS:
CRM – Investee Management
Coordinate branch activities
Private Banking – efficient management of relationships & lead generation
E-marketing
PR and marketing communication
Key Interfaces:

Private Clients, Corporate Clients, and General Clients
Marketing consultants
Finance
Legal
Media/ PR Consultants – Press, Newspaper, Adverts, Public relations Branches
Key Performance Goals/Targets:

Introduction of new projects
Complaint free CRM
Low level of client exit
Turnaround time for project transactions
Updating our customer database daily
Market intelligence – competition products, operations,
E-marketing (updating information on website, placement of sales materials)

QUALIFICATIONS
Candidate must have at least 2-3 years Sales experience in a Real Estate Firm.

TO APPLY
Interested and qualified Candidates should send their Resume to: admin@fineandcountryng.com

DUE DATE: 5 June, 2015